Standard Expository Model Essay Example | Topics and Well Written Essays - 500 words

Standard Expository Model - Essay Example Farkas said in his article, â€Å"Explicit Structure in Print and On-Screen Documents†, "Information Mapping, both observes display-unit boundaries and provides explicit structure at a much finer level of granularity than the SE model. Two benefits are that readers can easily scan an IMAP document for the specific information they want and can immediately grasp the overall structure of the information map they are looking at." (Farkas, 17) And also Tracey said that "the SE model is inherently dysfunctional for all but literary writing and that both readers and those who write and edit documents benefit greatly by adopting STOP." In addition, the benefit of hypertext with nodes and links can be replaced with the weakness of extended texts of the standard expository model. "There are important benefits in non-linear information environments: Readers are more able to find and read exactly what they care about. Furthermore, they are more fully empowered to follow their unique inte rests and make their own connections among ideas." (Farkas, 223) However, there also are theorists who object to the standard expository model. Montaigne and Chandler do not like the schematic way of reading, for example, STOP documents and IMAP documents. Montaigne argues about the reason why time is limited while we are understanding articles. Chandler agrees with Montaigne but he wants to have an effective way to understand. Montaigne said "I must march my pen as I do my feet," and "Writing is a political activity, and it is a matter of choice for us whether we choose to challenge the prevailing writing conventions rather than to accept or bemoan them."

Enhancing quality in assessment Essay Example for Free

Enhancing quality in assessment Essay Quality assurance refers to refers to any systematic process aimed at ensuring that services and products being developed meet the specified requirements and standards (Sale, 1990). Thorough testing by the quality assurance on products and services is important so as to give developers a chance to fix glitches before new technology prior to the products or services being unleashed to the consumers (Hernon Altman, 1998). Appropriate quality assurance can also support firms in attaining a competitive edge in the trading ecosystem which is extremely complex. It can also help in improving customer acquisition and retention rates through helping in distributing cutting edge services to consumers more dependably and faster. Assessment refers to any process which appraises skills, understanding, knowledge and knowledge of an individual. The vital elements of assessment which requires being quality assured include the assessors, the assessment process, the assessment system, collecting the evidence and making the judgment (Oakland, 1989). Assessment principles propose that assessments should be reliable, fair, flexible and valid. Assessors carrying out the assessment should make sure that assessment decisions engage the evaluation of adequate evidence which will enable a judgment to be made regarding competence of an individual. Assessors judge the individuals against benchmarks or competency standards which are developed by the industry with an aim of assessing whether such individuals are competent. Individual needs of the customers should also be assessed in order to find out whether the products and services provided to them satisfy those needs. This assessment will help in understanding and improving those individual needs (Oakland, 1989). When individual needs are met this will increase the customer’s satisfaction, customer loyalty and also the company will be having a competitive edge over its competitors (Fox, 1993). In order for a company to be successful it should be able to meet the customer expectations. Customer expectations should be made public in organization where appropriate criteria should be introduced and also high standards should be set with an aim of meeting the individual needs of the customers. Also during the assessment there should be a systematical way of analyzing, gathering and interpreting evidence in order to find out how well the performance of the company matches the standards and expectations of the consumers (Harlen, 1994). The information gathered will be used in explaining, documenting and enhancing performance. This will help in creating an organization culture which focuses more on satisfying the individual needs of the consumers which will eventually increases the performance of the company (Garcia, 2009). Assessment is frequently subdivided into two categories namely formative assessment and summative assessment. Formative assessment possess a developmental purpose which is aimed at helping individuals in a company to work more effectively through giving them feedback in connection with their performance and also ways of maintaining or enhancing their performance. This will help the company in ensuring that the customers’ needs and expectations are achieved. On the other hand, summative assessment is used to show the extent of the individual’s success in attaining the assessment criteria used in appraising the intended performance outcomes of the company. Different customers have different needs and requirements and therefore companies should assess those needs in order to satisfy all their individual needs (Gitlow, 2005). Quality assurance process prevents hitches from occurring, detect and correct hitches that do happen, and promote higher standards of care. Assessment activity should be within a quality management system concerned with constant improvement. Two main factors which drives the demand for ensuring the quality of assessment include philosophy of quality management and the desire to follow the set requirements. Assuring assessment quality will leads to many benefits to the organization. Improving the consistency and quality of assessment will assist the assessors to have more confidence on their judgments, individuals to deem that they have been treated in a just way, and community, employers and other groups to value assessment judgment issued. A great concern on quality in assessment easily forms part of the overall approach of the organization and management of quality processes (Quality management and quality assurance standards, 1994). Quality assurance is very concerned on a systematic approach to enhancement that is aimed at responding and recognizing to the expectation and needs of all the groups of stakeholders in organizations. Stakeholders expect quality assessment and training carried out in an environment which is systematic that also assures its services and processes. Quality assurance processes the support staff which supports them in providing effective and efficient service that is focused appropriately on the needs of customers and clients. Quality assurance involves constant improvement (Vitale Vengroski, 1993). The cyclical approach of ‘plan, do, assess, and act’ encourages the need to execute processes, assess their efficiency and act to continue with further improvement (Fox, 1993). Organizational needs should also be assessed where all departments should be assessed and also the employees. Employees should also be allowed to have self-assessment and peer reviewed assessments so as to determine their performance and help in knowing areas to improve in order to enhance their performance (Gitlow, 2005). All the groups and stakeholders which contributes to the performance of the company should be assessed and analyze them in order to come up with effective ways of enhancing the performance of the company. This will also help in increasing customer’s satisfaction since all their needs will be assessed and therefore working towards fulfilling those needs. Assessing individual, groups and organizations needs therefore it very significant towards improving the performance of the company. References Ciccone, K. R., Lord, J. T. (1992). IQA-2: continuous performance improvement through integrated quality assessment. Chicago: American Hospital Pub.. Fox, M. J. (1993). Quality assurance management. London: Chapman Hall. Garcia, D. (2009). Quality management. Chandni Chowk, Delhi [India: Global Media. Gitlow, H. S. (2005). Quality management (3rd ed.). Boston: McGraw-Hill/Irwin. Harlen, W. (1994). Enhancing quality in assessment. London: P. Chapman Pub.. Hernon, P., Altman, E. (1998). Assessing service quality: satisfying the expectations of library customers. Chicago: American Library Association. Oakland, J. S. (1989). Total quality management. Oxford: Heinemann Professional Pub. ;. Quality management and quality assurance standards. (1994). Sydney: Standards Australia ;. Sale, D. N. (1990). Quality assurance. London: Macmillan. Vitale, B. A., Vengroski, S. M. (1993). Quality assessment and improvement in long-term care: a continuous process. Philadelphia: F.A. Davis. Source document

Chaucers Canterbury Tales - Suppression and Silence in The Reeve’s Tale :: Reeves Tale Essays

Suppression and Silence in The Reeve’s Tale  Ã‚   Such comments as, â€Å"I pray to God his nekke mote to-breke† quickly reveal that the ver-bal game of â€Å"quite† involves much more than a free meal to the Reeve in â€Å"The Canterbury Tales† (I 3918). This overreaction, which grabs the attention of the audience and gives it pause, is characteristic of the Reeve’s ostensibly odd behavior, being given to morose speeches followed by violent outbursts, all the while harboring spiteful desires. Anger typifies the Reeve’s dialogue and his tale, which begs the question why. It appears to be a reaction to the Miller’s insults, but they are not extreme enough to provoke such resentment. He seem-ingly has no hesitation in articulating his bitterness, yet he and his story are as much marked by suppression as expression. Silence resounds as loudly as any noise in the Reeve’s Prologue and Tale. The reader is as puzzled by his utterances as the lack of them: his sudden sermon on death is matche d by the quietness of two couples copulating in a small room of five, none of which are able to hear what the others are doing. The reality is that the behavior of the Reeve and the characters in his tale are not random or unaccountable. The Reeve is continually si-lenced by other pilgrims and himself, which is paralleled in his tale, and in turn suppresses his emotions, which leads to even more explosive conduct.   I. Characterization   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In order to appreciate the melancholic and serious temperament of the Reeve, it is nec-essary to view him in comparison to other characters, as Chaucer intended. The identities of the pilgrims are relative. They are characterized by their description in the General Prologue, but not fully developed until they are seen in contrast to the pilgrim they are â€Å"quiting.† As the Miller’s personality is developed by his dissimilarity to the Knight, so is the Reeve by the Miller. Therefore Robin’s enjoyment of life shows just how little Oswald receives from the same. For instance, the Miller’s large frame and excessive drinking show his delight in small pleasures. The Reeve, however, is â€Å"a sclendre colerik man† who controls his beard and hair (in opposition to the unruly strands that grow on a wart on the miller’s nose) as manipula-tively as the accounts of the farm on which he works (I 587). The Miller ma stered the bag-pipes for entertainment in his spare time while the Reeve trained with more practical tools: â€Å"In youthe he had lerned a good myster: He was a wel good wrighte, a carpenter† (I 614).

Gathering Blue Essay Essay

Kira is a girl with a twisted leg who lives in a more primitive society where people who cannot work, die. She has been kept alive by her mother, and when her mother dies, Kira is brought before the Council of Guardians. Kira’s life is spared when she proves she can weave very well, and she is assigned to the task of fixing up the robe worn by the singer whose only job is to sing the story of human civilization once a year. She meets Thomas, the boy whose duty is to carve the Singer’s staff. When finding out she needs to dye her own thread, Kira begins making a trip to the hut of Annabella, an old woman who teaches Kira dyeing. Annabella shows her the plants needed to make every color, except for blue. Kira slowly learns that her life is less than idyllic. She hears crying in her building, and she and Thomas discover another orphan girl whose ability is to sing and will eventually replace the current Singer. The orphan girl is scolded and punished if she does not sing; Kira befriends her but realizes she, Thomas, and the orphan girl do not have as much freedom as thought. At the Ceremony, she sees the Singer (whose robe she is fixing). She realizes that his feet are chained, and he is essentially a prisoner. The implication is that she and the others with gifts are also prisoners. Kira is also friends with a boy named Matt. He tells Kira of a village he once came across while lost in the woods. This village had blue. When the day that the Singer sings his song comes, Matt is nowhere to be found. He eventually returns with a blind man from the village in a blue shirt. The man, it turns out, is the father whom Kira thought was dead: Christopher. He now lives in a community made up of injured and disabled people who help one another. Christopher has enemies on the council and is forced to return. Kira decides to stay in the village to continue to mend the singer’s robe and help improve the society she lives in. Eventually, close to the end of the book Matt tells Kira about a boy with blue eyes from the community her dad is from. He says he has blue eyes and is not injured in any way. He thinks Kira should get married with him, but Kira declines. That boy is later revealed to be ‘Jonas’ from The Giver, a book also by Lowry. Characters: Kira – a young girl with a twisted leg and gifted in weaving; She is the protagonist of the novel Vandara – an evil enemy of Kira’s; she requests that Kira be sent to the field to die Annabella – an elderly woman who teaches Kira about dyes Thomas – Kira’s friend, a young man gifted in wood carvings Jo – a toddler girl gifted in singing Matt – a young boy who helps Kira, Thomas, and (later) Christopher Jamison – an older man, Kira’s sponsor and mentor from the Council of Guardians; later found to be the man who attempted to kill Christopher. Christopher – Kira’s father Katrina – Kira’s Mother Branch – Matt’s dog

Management Information Systems and Its Importance

What you think Management of Information Systems is and why it is important in today’s business environment? Management Information Systems (MIS) is the term given to the discipline focused on the integration of computer systems with the aims and objectives on an organization. Modern businesses have been leveraging on MIS to manage, order, organize and manipulate the gigabytes and masses of information generated for various purposes. MIS helps businesses optimize business processes, address information needs of employees and various stakeholders and take informed strategic decisions.The development and management of information technology tools assists executives and the general workforce in performing any tasks related to the processing of information. MIS and business systems are especially useful in the collation of business data and the production of reports to be used as tools for decision making. With computers being as ubiquitous as they are today, there's hardly any la rge business that does not rely extensively on their IT systems (Kenneth C. Laudon).However, there are several specific fields in which MIS has become invaluable like in decision support systems, resource and people management applications, Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), project management and database retrieval applications. 1) Support Strategy: While computers cannot create business strategies by themselves they can assist management in understanding the effects of their strategies, and help enable effective decision-making. MIS systems can be used to transform data into information useful for decision making.Computers can provide financial statements and performance reports to assist in the planning, monitoring and implementation of strategy. MIS systems provide a valuable function in that they can collate into coherent reports unmanageable volumes of data that would otherwise be broadly useless to decisi on makers. By studying these reports decision-makers can identify patterns and trends that would have remained unseen if the raw data were consulted manually. MIS systems can also use these raw data to run simulations – hypothetical scenarios that answer a range of ‘what if’ questions regarding alterations in strategy.For instance, MIS systems can provide predictions about the effect on sales that an alteration in price would have on a product. These Decision Support Systems (DSS) enable more informed decision making within an enterprise than would be possible without MIS systems (Obrien). The other area which MIs support is data processing. 2) Data Processing: Not only do MIS systems allow for the collation of vast amounts of business data, but they also provide a valuable time saving benefit to the workforce.Where in the past business information had to be manually processed for filing and analysis it can now be entered quickly and easily onto a computer by a d ata processor, allowing for faster decision making and quicker reflexes for the enterprise as a whole. 3) Management by Objectives: While MIS systems are extremely useful in generating statistical reports and data analysis they can also be of use as a Management by Objectives (MBO) tool. MBO is a management process by which managers and subordinates agree upon a series of objectives for the subordinate to attempt to achieve within a set time frame.Objectives are set using the SMART ratio: that is, objectives should be Specific, Measurable, Agreed, Realistic and Time-Specific. The aim of these objectives is to provide a set of key performance indicators by which an enterprise can judge the performance of an employee or project. The success of any MBO objective depends upon the continuous tracking of progress. In tracking this performance it can be extremely useful to make use of an MIS system. Since all SMART objectives are by definition measurable they can be tracked through the gen eration of management reports to be analyzed by decision-makers.Advantages of MIS: The field of MIS can deliver a great many benefits to enterprises in every industry. Expert organizations such as the Institute of MIS along with peer reviewed journals such as MIS Quarterly continue to find and report new ways to use MIS to achieve business objectives. Better Planning and Control: MIS has to be designed and managed in such way that it aggregates information, monitors the company's activities and operations and enhances communication and collaboration among employees (Obrien). This ensures etter planning for all activities and better ways to measure performance, manage resources and facilitate compliance with industry and government regulations. Control helps in forecasting, preparing accurate budgets and providing the tools and vital information to employees, top management and business partners. Core Competencies: Every market leading enterprise will have at least one core competenc y – that is, a function they perform better than their competition. By building an exceptional management information system into the enterprise it is possible to push out ahead of the competition.MIS systems provide the tools necessary to gain a better understanding of the market as well as a better understanding of the enterprise itself. Enhance Supply Chain Management: Improved reporting of business processes leads inevitably to a more streamlined production process. With better information on the production process, comes the ability to improve the management of the supply chain, including everything from the sourcing of materials to the manufacturing and distribution of the finished product. Disadvantages of MIS:Depending on organization deployment, usage and extraneous factors, some disadvantages related to Management Information Systems can come to the fore. Allocation of budgets for MIS upgrades, modifications and other revisions can be quite tricky at times. If budge ts are not allocated uniformly or as per immediate requirements, key functionalities might get affected and benefits might not be realized consistently. Integration issues with legacy systems can affect the quality of output and vital business intelligence reports (Kenneth C. Laudon). Risks Associated With MIS:Risk reflects the potential, the likelihood, or the expectation of events that could adversely affect earnings or capital. Management uses MIS to help in the assessment of risk within an institution. Management decisions based upon ineffective, inaccurate, or incomplete MIS may increase risk in a number of areas such as credit quality, liquidity, market/pricing, interest rate, or foreign currency. A flawed MIS causes operational risks and can adversely affect an organization's monitoring of its fiduciary, consumer, fair lending, Bank Secrecy Act, or other compliance-related activities.Since management requires information to assess and monitor performance at all levels of the organization, MIS risk can extend to all levels of the operations. Additionally, poorly programmed or non-secure systems in which data can be manipulated and/or systems requiring ongoing repairs can easily disrupt routine work flow and can lead to incorrect decisions or impaired planning (Obrien). Constant Monitoring Issues: Change in management, exits or departures of department managers and other senior executives have a broad effect on the working and monitoring of certain organization practices including MIS systems.Since MIS is a critical component of an organization's risk management strategy and allied systems, constant monitoring is necessary to ensure its effectiveness (Obrien). Quality of inputs into MIS needs to be monitored; otherwise consistency in the quality of data and information generated gets affected. Managers are not able to direct business, operational and decision-making activities with the requisite flexibility.Bibliography Kenneth C. Laudon, J. P. (n. d. ). Management Information Systems. Obrien, J. A. (n. d. ). Management Information Systems . 2006.